Software Updates :: node2.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - node2.siteocity.com
  • Completed - The reboot of node2.siteocity.com has been completed successfully. The system is now back online as well as web4.siteocity.com and web5.siteocity.com. If you're experiencing any issues please don't hesitate to reach out to our support team!

    Update - We have rebooted this system to get its software updated. It should be back online momentarily.

    Scheduled - The server, node2.siteocity.com has several pending software updates which will require a reboot of the server.  This server houses both web4.siteocity.com and web5.siteocity.com. We plan to perform this maintenance this evening at 20:00 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-11-07 20:00 - 2019-11-07 20:08
  • Last Updated - 2019-11-07 20:09
Unscheduled Downtime :: node1.siteocity.com (Resolved)
  • Priority - Critical
  • Affecting Server - node1.siteocity.com
  • Resolved - web2.siteocity.com is now back online. We'll continue to monitor the host node, web2.siteocity.com and web3.siteocity.com for further issues.

    Update - We presently have web2.siteocity.com booted into a rescue environment and are working to resolve the issue preventing the server from booting properly.

    Update - web3.siteocity.com is back online at this time. We are still working on bringing web2.siteocity.com back up.

    Update - The node has become responsive again and we're now working to determine the issue with the individual servers.

    Investigating - We're  aware of an issue on node1.siteocity.com (which hosts web2.siteocity.com and web3.siteocity.com). The system and it's services are unresponsive at this time. We'll be engaging our data center to continue our investigation of the issue.

  • Date - 2019-10-30 14:31 - 2019-10-30 16:45
  • Last Updated - 2019-10-30 16:48
Software Updates :: node2.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - node2.siteocity.com
  • Completed - This has been completed and node2.siteocity.com is back online (along with web4.siteocity.com and web5.siteocity.com).

    Update - We have rebooted this system to get its software updated. It should be back online momentarily.

    Scheduled - The server, node2.siteocity.com has several pending software updates which will require a reboot of the server.  This server houses both web4.siteocity.com and web5.siteocity.com. We plan to perform this maintenance this evening at 21:00 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-10-21 21:00 - 2019-10-21 21:21
  • Last Updated - 2019-10-21 21:16
DNS Services Update (Resolved)
  • Priority - Medium
  • Affecting Other - DNS Services
  • Completed - This maintenance has been completed.

    Update - We have begun this maintenance.

    Update - As a heads up, we will be commencing with this maintenance  in about 40 minutes.

    Scheduled - On October 12, 2019, starting at 22:00 CST we will be performing maintenance on our DNS services. We expect the maintenance to last between 4 and 6 hours, however this may be subject to change. We do not expect any downtime or unavailability of websites and services. Updates of this maintenance will be provided via this post.

  • Date - 2019-10-12 22:00 - 2019-10-13 01:23
  • Last Updated - 2019-10-13 01:24
Billing Software Update :: internal.siteocity (Resolved)
  • Priority - Medium
  • Affecting Server - internal.siteocity.com
  • Completed -  This has been completed.

    Update - We are now performing the update to our billing software. We expect out billing system to be offline for no more than an hour. If you need to contact us we may still be reached via email - sales@siteocity.com.

    Scheduled - Our billing software has some necessary updates we need to perform. During this time the billing area will be unaccessible during this time. We plan to perform these updates starting at 21:00 CST this evening. Downtime should be no more than 1 hour.  If you need to contact us we may still be reached via email - sales@siteocity.com.

  • Date - 2019-10-01 21:00 - 2019-10-01 21:34
  • Last Updated - 2019-10-01 21:35
Software Updates :: web5.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - web5.siteocity.com
  • Completed - This system is now back online.

    In Progress - We have rebooted this server, it should be back online momentarily.

    Scheduled - The server, web5.siteocity.com has several pending software updates which will require a reboot of the server.  We plan to perform this maintenance this evening at 20:15 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-09-18 20:15 - 2019-09-18 20:24
  • Last Updated - 2019-09-18 20:24
Software Updates :: internal.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - internal.siteocity.com
  • Completed - This system is now back online.

    In Progress - We have rebooted this server, it should be back online momentarily.

    Scheduled - The server, internal.siteocity.com has several pending software updates which will require a reboot of the server. This server hosts our support and billing software so these areas will be unaccessible during this time. You may however still email us - billing@siteocity.com. We plan to perform this maintenance this evening at 20:15 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-09-18 20:15 - 2019-09-18 20:24
  • Last Updated - 2019-09-18 20:24
Software Updates :: web4.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - web4.siteocity.com
  • Completed - This system is now back online.

    In Progress - We have rebooted this server, it should be back online momentarily.

    Scheduled - The server, web4.siteocity.com has several pending software updates which will require a reboot of the server.  We plan to perform this maintenance this evening at 20:10 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-09-18 20:10 - 2019-09-18 20:12
  • Last Updated - 2019-09-18 20:12
Software Updates :: web1.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - web1.siteocity.com
  • Completed - This system is now back online.

    In Progress - We have rebooted this server, it should be back online momentarily.

    Scheduled - The server, web1.siteocity.com has several pending software updates which will require a reboot of the server.  We plan to perform this maintenance this evening at 20:00 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-09-18 20:00 - 2019-09-18 20:09
  • Last Updated - 2019-09-18 20:09
Software Updates :: ns2.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - ns2.siteocity.com
  • Completed - This system is now back online.

    In Progress - We have rebooted this server, it should be back online momentarily.

    Scheduled - The server, ns2.siteocity.com has several pending software updates which will require a reboot of the server.  We plan to perform this maintenance this evening at 20:05 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-09-18 20:05 - 2019-09-18 20:08
  • Last Updated - 2019-09-18 20:08
Software Updates :: ns1.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - ns1.siteocity.com
  • Completed - This system is now back online.

    In Progress - We have rebooted this server, it should be back online momentarily.

    Scheduled - The server, ns1.siteocity.com has several pending software updates which will require a reboot of the server.  We plan to perform this maintenance this evening at 20:00 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-09-18 20:00 - 2019-09-18 20:08
  • Last Updated - 2019-09-18 20:08
Software Updates :: web5.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - web5.siteocity.com
  • Completed - This has been completed and the system is now back online.

    Update - We have proceeded with rebooting this server. It should be back online momentarily.

    Scheduled - The server, web5.siteocity.com has several pending software updates which will require a reboot of the server.  We plan to perform this maintenance this evening at 20:30 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-08-13 20:30 - 2019-08-13 20:35
  • Last Updated - 2019-09-18 12:33
Software Updates :: web1.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - web1.siteocity.com
  • Completed - This has been completed and the system is now back online.

    Update - We have proceeded with rebooting this server. It should be back online momentarily.

    Scheduled - The server, web1.siteocity.com has several pending software updates which will require a reboot of the server.  We plan to perform this maintenance this evening at 20:30 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-08-13 20:30 - 2019-08-13 20:44
  • Last Updated - 2019-08-13 20:44
Software Updates :: web4.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - web4.siteocity.com
  • Completed - This has been completed and the system is now back online.

    Update - We have proceeded with rebooting this server. It should be back online momentarily.

    Scheduled - The server, web4.siteocity.com has several pending software updates which will require a reboot of the server.  We plan to perform this maintenance this evening at 20:30 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-08-13 20:30 - 2019-08-13 20:43
  • Last Updated - 2019-08-13 20:43
Software Updates :: ns1.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - ns1.siteocity.com
  • Completed - This has been completed and the system is now back online.

    Update - We have proceeded with rebooting this server. It should be back online momentarily.

    Scheduled - The server, ns1.siteocity.com has several pending software updates which will require a reboot of the server.  We plan to perform this maintenance this evening at 20:30 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-08-13 20:30 - 2019-08-13 20:43
  • Last Updated - 2019-08-13 20:43
Software Updates :: ns2.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - ns2.siteocity.com
  • Completed - This has been completed and the system is now back online.

    Update - We have proceeded with rebooting this server. It should be back online momentarily.

    Scheduled - The server, ns2.siteocity.com has several pending software updates which will require a reboot of the server.  We plan to perform this maintenance this evening at 20:35 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-08-13 20:35 - 2019-08-13 20:42
  • Last Updated - 2019-08-13 20:42
Software Updates :: internal.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - internal.siteocity.com
  • Completed - This has been completed and the system is now back online.

    Update - We have proceeded with rebooting this server. It should be back online momentarily.

    Scheduled - The server, internal.siteocity.com has several pending software updates which will require a reboot of the server. This server hosts our billing software so the billing area will be unaccessible during this time. You may however still email us for support - support@siteocity.comWe plan to perform this maintenance this evening at 20:35 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-08-13 20:35 - 2019-08-13 20:42
  • Last Updated - 2019-08-13 20:42
Software Updates :: ns2.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - ns2.siteocity.com
  • Completed - This server has been rebooted and is now back online. If you're experiencing any issues please do not hesitate to reach out to our support team (support@siteocity.com)!

    Scheduled - The server, ns2.siteocity.com has some pending software updates which will require a reboot. We plan to perform that this evening at 21:10 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-07-08 22:10 - 2019-07-08 21:35
  • Last Updated - 2019-07-08 21:35
Software Updates :: ns1.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - ns1.siteocity.com
  • Completed - This server has been rebooted and is now back online. If you're experiencing any issues please do not hesitate to reach out to our support team (support@siteocity.com)!

    Scheduled - The server, ns1.siteocity.com has some pending software updates which will require a reboot. We plan to perform that this evening at 21:00 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-07-08 21:00 - 2019-07-08 21:33
  • Last Updated - 2019-07-08 21:33
Software Updates :: internal.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - internal.siteocity.com
  • Completed - This server has been rebooted and is now back online. If you're experiencing any issues please do not hesitate to reach out to our support team (support@siteocity.com)!

    Scheduled - The server, internal.siteocity.com has several pending software updates which will require a reboot of the server. This server hosts our billing software so the billing area will be unaccessible during this time. You may however still email us for support - support@siteocity.comWe plan to perform this maintenance this evening at 21:00 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-07-08 21:00 - 2019-07-08 21:33
  • Last Updated - 2019-07-08 21:33
Software Updates :: web4.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - web4.siteocity.com
  • Completed - This server has been rebooted and is now back online. If you're experiencing any issues please do not hesitate to reach out to our support team (support@siteocity.com)!

    Scheduled - The server, web4.siteocity.com has several pending software updates which will require a reboot of the server.  We plan to perform this maintenance this evening at 21:00 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-07-08 21:00 - 2019-07-08 21:32
  • Last Updated - 2019-07-08 21:32
EMERGENCY MAINTENANCE :: node2.siteocity.com (Resolved)
  • Priority - Critical
  • Affecting Server - node2.siteocity.com
  • Completed - The RAID set has finished rebuilding. All services are now back online. If you're experiencing any issues please don't hesitate to reach out to our support team by submitting a ticket.

    Update - The drive has been replaced and we are now monitoring the rebuild of the RAID set. Both web4.siteocity.com and web5.siteocity.com are back online, however may be responding to requests slower than normal while the RAID rebuilds.

    Update - This server (along with web4.siteocity.com and web5.siteocity.com) are now offline and undergoing a drive swap as part of the RAID maintenance. We will continue to update this issue with more information as we get it.

    Update - We will be bringing this server offline momentarily to perform the mentioned maintenance.

    Scheduled - Our data center has reached out to us to let us know there's a RAID alert on node2.siteocity.com. This node houses web4.siteocity.com and web5.siteocity.com. We have scheduled for system maintenance on July 1, 2019 at 10:00PM CST. During this window no services will be available (including email, websites, cPanel/WHM, etc...).  While we do not have an ETA on the length of time for the maintenance we expect it to be no more than 4 hours total. We will keep this post updated with any information we have during the maintenance.

  • Date - 2019-07-01 22:00 - 2019-07-02 00:08
  • Last Updated - 2019-07-08 12:04
Software Updates :: internal.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - internal.siteocity.com
  • Completed - This has been completed. The server and it's services are all back online. If you're experiencing any issues please don't hesitate to create a ticket with our support team.  

    Update - We have proceeded with rebooting this server. It should be back online within 5-10 minutes.

    Scheduled - The server, internal.siteocity.com has some pending software updates which will require a reboot. We plan to perform that this evening at 21:00 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses. Please note this server hosts our billing software.

  • Date - 2019-05-14 21:00 - 2019-05-14 21:07
  • Last Updated - 2019-07-08 12:04
Software Updates :: internal.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - internal.siteocity.com
  • Completed - The reboot has been completed and this server is back online.

    Scheduled - The server, internal.siteocity.com has several pending software updates which will require a reboot of the server. This server hosts our billing software so the billing area will be unaccessible during this time. We plan to perform this maintenance this evening at 20:00 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-07-02 20:00 - 2019-07-02 20:10
  • Last Updated - 2019-07-08 12:01
Software Updates :: ns2.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - ns2.siteocity.com
  • Completed - This has been completed. The server and it's services are all back online. If you're experiencing any issues please don't hesitate to create a ticket with our support team.

    Update - We have proceeded with rebooting this server. It should be back online within 5-10 minutes.

    Scheduled - The server, ns2.siteocity.com has some pending software updates which will require a reboot. We plan to perform that this evening at 21:10 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-05-14 21:10 - 2019-05-14 21:13
  • Last Updated - 2019-07-08 12:01
Software Updates :: ns1.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - ns1.siteocity.com
  • Completed - This has been completed. The server and it's services are all back online. If you're experiencing any issues please don't hesitate to create a ticket with our support team.  

    Update - We have proceeded with rebooting this server. It should be back online within 5-10 minutes.

    Scheduled - The server, ns1.siteocity.com has some pending software updates which will require a reboot. We plan to perform that this evening at 21:00 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-05-14 21:00 - 2019-05-14 21:08
  • Last Updated - 2019-07-08 12:00
Kernel Update :: web2.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - web2.siteocity.com
  • Completed - This has been completed. The server and it's services are all back online. If you're experiencing any issues please don't hesitate to create a ticket with our support team.  

    Update - This server is now being rebooted. Downtime should be no longer than 5-10 minutes.

    Update - We are proceeding with updating the kernel on this server. We'll post another update right before we reboot the system.

    Scheduled - This evening we're planning to update the kernel on web2.siteocity.com. We expect there to be some downtime as we will need to reboot the kernel into the newly upgraded one. We'll continue to provide updates here as the maintenance progresses.

  • Date - 2019-05-08 21:00 - 2019-05-08 21:15
  • Last Updated - 2019-07-08 11:51
Software Updates :: web1.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - web1.siteocity.com
  • Completed - This has been completed. The server and it's services are all back online. If you're experiencing any issues please don't hesitate to create a ticket with our support team.  

    Update - We have proceeded with rebooting this server. It should be back online within 5-10 minutes.

    Scheduled - The server, web1.siteocity.com has some pending software updates which will require a reboot. We plan to perform that this evening at 21:00 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-05-08 21:00 - 2019-05-08 21:10
  • Last Updated - 2019-07-08 11:51
Software Updates :: web1.siteocity.com (Resolved)
  • Priority - Medium
  • Affecting Server - web1.siteocity.com
  • Completed - This has been completed. The server and it's services are all back online. If you're experiencing any issues please don't hesitate to create a ticket with our support team.  

    Update - We have proceeded with rebooting this server. It should be back online within 5-10 minutes.

    Scheduled - The server, web1.siteocity.com has some pending software updates which will require a reboot. We plan to perform that this evening at 21:00 CST. Downtime should be no more then 5-10 minutes. We will provide updates here as the maintenance progresses.

  • Date - 2019-06-24 21:00 - 2019-06-24 21:13
  • Last Updated - 2019-07-08 11:50

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
web1.siteocity.com PHP Info
web2.siteocity.com PHP Info
web3.siteocity.com PHP Info
web4.siteocity.com PHP Info
web5.siteocity.com PHP Info

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